Are You Achieving the Highest ROI Using the Service Module in Dynamics 365?

Event Date: June 26, 2019 | Time: 10:00 am - 11:00 am

Take your customer service to the next level with case functionality in Dynamics 365. By setting up automation, you can save your customer service representatives time and gain better insights into customer satisfaction and satisfaction KPIs. We’ll cover features such as auto-creation, service level agreements, timer, entitlements and new the KnowledgeBase.


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