How to be a Badass Business Analyst for D365 Customer Engagement

Event Date: May 12, 2022 | Time: 1:00 pm - 1:45 pm

When it comes to Dynamics 365 Customer Engagement (CRM), one of the most critical components is getting to the right requirements, yet being a strong Business Analyst is rarely talked about or presented on. In this session, we will cover some of the ways you can be a better BA and get to user stories for requirements and testing ultimately getting you to better solutions and an awesome D365 CE implementation. You will come out of this session with some specific tips on how to be a better BA in the future!


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