“Dynamics CRM gives businesses so much flexibility in tracking your customer data. The system can be easily customized and automated processes put in place using workflows. There are multiple options for viewing the data depending on how your users need to utilize the system.
Dynamics CRM also integrates with many other Microsoft products such as SharePoint, OneNote, Excel, Exchange, etc. The ability to customize the system to fit your needs and integrate that with many other business products makes it a very powerful tool.”