Melissa Erickson is a Team Manager on the Dynamics CRM team at Stoneridge Software. With 11 years in the industry, Melissa has experience both as a Principal Solution Consultant overseeing the day-to-day configuration and implementations of CRM and as Director of Systems and Support, most recently at Dynamics Communities, Inc. where she led a team of 10. She is most passionate about mentoring and leading her team to success as well as helping clients best utilize their CRM through business process improvements and automation.
Melissa holds her bachelor's degree in both marketing and business management from Minnesota State University in Moorhead, MN. She also holds her MBA from the University of Mary in Bismarck, ND.