Webinar: Streamlining Client Interactions: Inspire Medical’s D365 Success Story

Event Date: May 8, 2024 | Time: 1:00 pm - 1:45 pm

Join us for an insightful Q&A session with Inspire Medical’s Patient Services Product Owner Larissa Leshovsky, where she’ll share how Inspire leveraged Dynamics 365 Customer Engagement to transform their processes. A few key highlights we will discuss:

 Replacing Spreadsheets: Learn how they moved away from manual spreadsheets for tracking client interactions.

 Proactive Alerts: Discover how technology alerts team members, ensuring timely follow-ups. compliance needs with precision.

 Copilot Integration: Leveraged AI for smarter queries and efficient email composition.

 Record Routing: Effortlessly assigned escalated cases to the right team.

 Visibility through Metrics: Understand the impact of CSAT scores and manager follow-ups.

Attend this webinar and get inspired! See real world examples that you can apply with this powerful tool to elevate customer interactions in your business. Don’t miss it – save your spot now. 


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