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We recognize that you may only pursue a CRM or ERP project once every 10 to 15 years, and because of that, we’ve created this five-step proven process for engaging with clients to ensure the ultimate experience and a successful result.
We get to know you, you get to know us. Choosing the right partner is one of the most important decisions you’re going to make during this whole project, and so this alignment phase sets us both up for success.
Meet with our pre-sales architect in a discovery session where we get to know your business as well as we can. Start to see what your solution is going to look like in the demo we create. We’ll also put together a scope, schedule, and budget for the project.
We’ll bring in our developers to start the buildout of your solution, and we’ll start to engage your users. Using best practices, we’re going to iterate through this phase with you until we get the solution that you’re looking for.
Your system is going live! We know that moving off of your existing system into a new one is challenging, and we’re going be there to assist your users and to make sure that the system is running as you expect it to.
You implemented this system to grow your business. We’re going be there to help your users, to make sure your system is running, to empower your managers to know what the possibilities are, and bottom line – we’re with you every step of the way.
“Knowledgeable and experienced, the team at Stoneridge is a valuable partner in our continuing quest to make our company and our business systems better. They work hard to make sure our needs are met. And they are honest and forthright in their analysis and commitments.”
“Stoneridge has proven to be the perfect partner for us. They have the right balance of experience and personality which allows them to build trust and effectively solve problems.”
“We have learned a lot from their resources and they continue to mentor our organization. We find the Stoneridge Software staff flexible, responsive to warranty activities, and helpful with end-user training.”
“The Stoneridge team took the time to get to know our business right from the start. Because of that, we are a more efficient and better-informed organization than we were. We consider them to be one of our strongest business partners.”
“Stoneridge is comprised of true product experts who not only know the solution but can effectively transfer their knowledge. Everyone I have come in contact with at Stoneridge has been professional, responsive, and personable.”
“There was no question in our mind that we would use Stoneridge Software, because they have the experienced consultants we know we can count on and trust.”
“Building trust and solid relationships with the HBC SMEs seems to be natural to them. Without their assistance we would not be as far along with our implementation.”
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