Efficiency in Every Layer: Optimizing Operations for a Baked Goods Manufacturer with Dynamics 365 Business Central

Bakery Client Story

A large-scale manufacturer of laminated dough and baked goods, known for its quality and innovation, faced increasing operational complexities as its legacy ERP system, Dynamics NAV, neared obsolescence. Operating out of a central U.S. facility and producing millions of products annually, the company needed a modern solution to streamline processes, enhance financial reporting, and unify siloed data.

Leadership recognized that the existing system could no longer support future expansion. Partnering with Microsoft solutions expert Stoneridge Software, they embarked on a journey to modernize operations with Dynamics 365 Business Central.

Challenges in Data Management and Operational Efficiency

While their previous system had supported operations for years, evolving business needs highlighted significant challenges:

  • Fragmented Data: Key financial, inventory, and production information was spread across multiple systems and spreadsheets, leading to inefficiencies and inaccuracies.
  • Aging ERP Infrastructure: The legacy platform was no longer supported, creating security risks and operational instability.
  • Manual Financial Processes: Financial reporting required extensive manual effort, delaying insights and slowing decision-making.
  • Disconnected Systems: Separate inventory and maintenance systems resulted in redundant data entry and limited real-time visibility into operations.

With inefficiencies impacting daily operations and decision-making, the baked goods manufacturer required a system that could unify data, streamline processes, and provide real-time insights.

Modernizing Operations with Dynamics 365 Business Central

Using Dynamics 365 Business Central, a modern, cloud-based ERP platform, the company aimed to simplify operations and foster greater connectivity and scalability:

  • Centralized Data Management: Consolidating product recipes, costing data, and inventory processes into a single system to eliminate redundancies and improve accuracy.
  • Financial Process Automation: Enhancing financial reporting capabilities to reduce manual work and provide more timely insights.
  • Integrated Inventory and Maintenance Systems: Connecting inventory and maintenance tracking to improve operational efficiency and reduce errors.
  • User Training and Adoption: Providing structured training and recorded sessions to ensure employees could confidently navigate the new system from day one.

A More Efficient and Scalable Operation

Implementing Dynamics 365 Business Central introduced capabilities designed to improve efficiency, visibility, and scalability, including:

  • Enhanced Operational Efficiency: Automated workflows aimed to replace manual tasks, reducing errors and increasing productivity.
  • Streamlined Financial Management: Integrated reporting tools were designed to provide leadership with faster, more accurate financial insights.
  • Improved Inventory and Maintenance Tracking: A connected system would allow for real-time visibility into parts, maintenance schedules, and procurement needs.
  • Consistent Product Quality: Centralized recipe and costing data were intended to support reliable production processes and cost control.
  • Scalability for Future Growth: A flexible, cloud-based system positioned to adapt as the company expands.

This modernization effort addressed critical operational challenges while laying the groundwork for long-term success—ensuring the business has the tools and insights needed to remain competitive in an evolving market.

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