dynamics 365 D iconMove Forward With Dynamics 365

Microsoft Dynamics 365 is a collection of business applications used to create cutting-edge enterprise resource planning (ERP) and customer relationship management (CRM) solutions. Built on Microsoft’s Azure Cloud platform, Dynamics 365 liberates businesses of all sizes from the headaches of on-site IT infrastructure and enables seamless integration of financial, supply chain, production, and commerce systems.

The Microsoft Dynamics experts at Stoneridge Software can work with you to implement Dynamics CRM or ERP solutions that meet your company’s needs—for today and tomorrow.

Better Partner, Better Solutions

Stoneridge Software is a Microsoft Inner Circle Partner that boasts a top-notch team of product and industry experts with deep experience implementing Microsoft Dynamics business solutions. Let us craft a next-generation deployment that helps your company shed unnecessary complexity, adjust to changing conditions, and grow.

Learn what we can do for your business.

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In place of siloed systems and data, Microsoft Dynamics 365 gives you one connected solution for the primary operational areas of your business. This allows you to optimize your processes and facilitates coordination and teamwork.

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With Dynamics 365, Power BI and advanced analytics that leverage Microsoft’s artificial intelligence (AI) expertise are built in, so you’ll reap keen insights into what’s going on in your business now—and spot trends that alert you to what’s coming next.

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Advance your business with tools that encourage innovation—business process automations, mixed reality guides for field service or the factory floor, connection to Internet of things (IoT) devices, or low-code websites and apps built with Microsoft Power Platform.

Common Questions

What applications are included in Microsoft Dynamics 365 CRM?

There are five main CRM applications in Dynamics 365:

  1. Sales: Spend more time selling by automating routine tasks. Equip your team with tools to prep for customer engagements. Automatically highlight and relay successful sales tactics.
  2. Marketing: The functions of Dynamics 365 Marketing and Customer Insights have been merged into one application, which retains the name Customer Insights.
  3. Customer Insights: Use built-in AI tools to learn more about your customers, create customer segments, build customer journeys, and easily adapt content for different audiences.
  4. Customer Service: Use the AI-powered Copilot to enhance the customer service experience with streamlined responses and more self-service options.
  5. Field Service: Provide a better customer experience with automated scheduling and communication. Streamline field service processes with easy-to-use apps for technicians.

You can create a Dynamics 365 CRM that meets the needs of your business by selecting only the applications that apply to your company or industry.

Is Dynamics 365 good for small and medium-sized businesses?

Yes! Microsoft Dynamics 365 Business Central is an all-in-one ERP solution for small and medium-sized businesses (SMBs). Business Central functions include:

  • Accounting
  • Supply chain, warehouse, and inventory management
  • Purchasing
  • Production planning and manufacturing
  • Human resources

Dynamics 365 CRM solutions are also appropriate for SMBs.

Is Dynamics 365 good for large corporations?

Yes! Many enterprise-level businesses use Microsoft Dynamics 365 ERP solutions. The primary business applications for enterprise-level ERP systems are:

By choosing the applications and modules that are relevant to your specific business or industry, you can tailor an ERP system to your company’s requirements.

What industries use Microsoft Dynamics 365?

Companies across a range of industries power their businesses with Microsoft Dynamics 365. Stoneridge Software has partnered with companies in the following industries to implement Dynamics 365 ERP solutions:

  • Manufacturing, including manufacturers of medical devices, chemicals, cosmetics, food and beverages, textiles and garments, and more.
  • Agriculture, including agricultural retailers, cooperatives, commodity processors, and seed suppliers.
  • Construction, including commercial construction and specialty contractors.
  • Professional services, including engineering, accounting, consulting, and marketing companies.
  • Distribution, including wholesalers and retailers in multiple industries.

There is a substantial and growing library of independent software vendor (ISV) extensions in Microsoft AppSource that can cover niche industry needs not met by the core functionality in Dynamics 365.

Can I use Microsoft Dynamics 365 on-premises?

Although Dynamics 365 is cloud-native business software, you can opt for an on-premise or hybrid deployment.

One game-changing benefit of using a cloud-hosted Dynamics 365 ERP or CRM solution is that you’re freed from the burden and expense of maintaining on-premise IT infrastructure. Microsoft provides all the servers you need—secure, scalable, and boasting staggeringly high uptime.

But if you’re not ready to move your business systems to the cloud, Stoneridge can work with you to create a hybrid or on-premise implementation of Dynamics 365.

How much does Dynamics 365 cost?

Dynamics 365 is a subscription-based software-as-a-service (SaaS) product. This offers tremendous flexibility when you’re ready to scale your business up or if you need to adjust for seasonal variations in your business.

After initial setup, you’ll have predictable, controllable monthly subscription fees based on:

  • The specific applications you use
  • The number and type of users you have

Pricing and options for Dynamics 365 vary from product to product, so contact Stoneridge for more details.

What is the current version of Dynamics 365?

As an SaaS product, Dynamics 365 is always up to date. The software doesn’t require installation or manual upgrades, and your users can access it with an internet browser on any device.

Microsoft generally releases two feature updates each year (in April and October). Patches and security updates come out monthly.

The Stoneridge Difference

Stoneridge is more than just a software vendor. We partner with you, working side by side through the implementation process and on to your system’s launch and beyond. We take the time to learn about your business, build on-point solutions, train your user base, and provide ongoing support.

Learn more about working with Stoneridge.

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Reap the benefits of SaaS licensing and freedom from on-premise server rooms as your business grows. Expanding your server infrastructure is simple when new machines are only a few clicks away, and it’s just as easy to add new users.

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Business IT is moving to the cloud, and whether you choose a cloud-based or on-premise implementation, Microsoft Dynamics 365 can carry your business into the future. Dynamics 365 boasts state-of-the-art security architecture and incredible reliability, and it’s replete with ultra-modern technology—like machine learning for factory automation and customer data insights, and supply chain tools that help preempt looming disruptions.

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As part of Microsoft’s broad array of business software offerings, Microsoft Dynamics 365 connects seamlessly with Power Platform and Microsoft 365 applications like Outlook, Excel, and Teams. New users are immediately comfortable with the familiar Microsoft interface in Dynamics 365, and they can log in with a browser on any device—desktop, laptop, tablet, or smartphone.

How Stoneridge Helps Implement Dynamics 365

To successfully migrate your accounting and operations data from disparate systems or another ERP to a cloud-based Dynamics 365 solution, you need a partner that’s up to the task. We built our business implementing on-premise Dynamics ERPs, and we’ve been all in on Dynamics 365 since its release in 2016.

With decades of experience and an impressive roster of satisfied clients, we have what it takes to create, launch, and support a Dynamics 365 ERP or CRM for your business.

Contact us today to start the conversation about your business software solutions.