Maximize the value and long-term success of your implementation with a Stoneridge Software Dynamics AX Support plan or Dynamics NAV Support plan.

What’s Covered:

  • Dynamics AX or Dynamics NAV application technology support
  • SQL configuration relating to Dynamics products
  • Windows Server configuration relating to Dynamics products
  • ISV products related to your Dynamics AX deployment

How it works:

Support requests can be submitted by designated contacts within your company via phone, email or using the Stoneridge Software Support Portal. Service Level Agreements (SLA) will to ensure your issue is addressed in a timely manner.

How a Support Plan will benefit you:
  • Easy access to our Dynamics AX & Dynamics NAV experts means your questions will be resolved quickly and accurately
  • A dedicated portal provides a way to submit new incidents, track existing incidents and review your company’s support history
  • Our knowledge base of educational articles enables you to search for answers to commonly-asked questions.