Jessica Deleanides is a Solutions Architect focused on Dynamics CRM / Dynamics 365 Customer Engagement. She has more than six years working in a variety of roles supporting Dynamics 365 Customer Engagement and CRM projects including onsite business process testing, design documentation, configuration and requirements gathering.
She has a bachelor’s degree in international/global studies and an MBA from the University of South Florida.
Jessica holds the following Microsoft certifications:
- Microsoft Dynamics 365 Sales
- Microsoft Power Platform + Dynamics 365 Core
- Microsoft Dynamics 365 for Customer Service
- Microsoft Dynamics CRM 2016 Customization and Configuration
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