Managed Services for Microsoft Dynamics Clients

Does your team need technology assistance beyond Microsoft Dynamics? Stoneridge Software is a one-stop Microsoft partner. In addition to implementing Microsoft Dynamics 365 solutions and supporting the entire suite of Microsoft Dynamics products, we also offer managed services and licensing consolidation. Our managed services team includes a broad set of capabilities and a remarkably experienced team of professionals to help you manage your infrastructure and fully optimize your investments in Microsoft technology through:

  • Cloud-hosting in Microsoft Azure
  • Server Management
  • Server Patching
  • Microsoft 365
  • Email Protection
  • Backups & Disaster Recovery Planning
  • Proactive Monitoring & Maintenance
  • Security Tools
  • Support

Managed Services Plans are available for clients with Microsoft 365, Microsoft Azure-hosted, or on-premise needs.

Choose the Managed Services Support Plan that Works for You

Whether your needs are big or small, Stoneridge Software can help you with your managed services. Today’s performance and security needs are greater than ever before. Check out the following options to view the ways we can assist your organization.

 

Managed Services Plan Comparison 

On-premise, Microsoft Azure-Hosted, and Microsoft 365 Plans are Available

Whether your needs are Iaas, Saas, on-premise, or a combination, we’ve got you covered. Check out a breakdown of what’s included in each plan type.

 

On-Premise Managed Services

On-prem Basic includes:

  • One-time installation services
  • Desktop malware and DNS protection
  • Remote monitoring and maintenance
  • Backup monitoring and backup solutions
  • Monthly report review
  • Secure remote access to your office PC

On-prem Standard includes everything in the Basic plan, plus:

  • Annual network and security audits
  • Email protection
  • Live backup
  • Monthly report review and full summary
  • Firewall traffic monitoring
  • Microsoft patching for servers and PCs
  • Disaster Recovery Plan
  • Twice-yearly backup testing
  • Annual security review

On-prem Premier includes everything in the Standard plan, plus:

  • Access to 24×7 support
  • 10 hours included

Microsoft Azure-Hosted Managed Services

Azure-Hosted Basic includes:

  • One-time installation services
  • Microsoft Defender
  • Automate
  • Azure backups
  • Monthly report review

Azure-Hosted Standard includes everything in the Basic plan, plus:

  • Network Detective
  • Email Protection
  • Live backup
  • Monthly report review and a full summary
  • Firewall traffic monitoring
  • Microsoft patching for servers and PCs
  • Disaster Recovery Plan
  • Twice-yearly backup testing
  • Annual security review

IaaS Premier includes everything in the Standard plan, plus:

  • Access to 24×7 support
  • 10 hours included

Microsoft 365 Managed Services

Microsoft 365 Standard:

  • User administration
  • OneDrive and SharePoint backups
  • Microsoft Intune and Microsoft Defender review
  • Microsoft 365 Group management
  • Microsoft Teams conference call and organization support
  • Add-on Telephony management and setup

Microsoft 365 Premier includes everything in Standard, plus:

  • After hours support
  • 10 hours of support

 

How can we help you support and modernize your business for the future? Let’s start the conversation.

 

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