Connecting Systems with MCP and Copilot Studio – Part 3: Do More with Dataverse
The value of AI doesn’t come from simply having another place to ask questions. It comes from giving AI access […]
Category: AI and Copilot
Connecting Systems with MCP and Copilot Studio – Part 2: Finance and Supply Chain Management
AI and Microsoft Copilot agents can answer questions. The bigger opportunity is giving AI tools the context they need to […]
Connecting Systems with MCP and Copilot Studio – Part 1: AI Agents in Business Central
AI is becoming increasingly capable of reasoning over business information, but the real value comes when that intelligence can work […]
Dynamics 365 Copilot Agents: Use Cases for Business Central and Finance & Operations
If you are already using Copilot to summarize information, generate content, and speed up everyday work, you may be ready […]
Best Practices for Managing AI Spend: Lessons Learned from Early Adoption
AI Is Not Just a Technology Decision. It’s a Financial Management Discipline. As businesses rapidly adopt generative AI tools, many […]
What Microsoft Copilot and Cowork Actually Cost in 2026 (and How to Avoid a Surprise Bill)
Every AI conversation I have with a business leader eventually lands in the same place, usually inside the first ten […]
Consolidating Customer Engagement with Dynamics 365 Omnichannel and Microsoft Copilot
With rapidly evolving technologies, your customer’s expectations have changed dramatically. Customers today expect fast, personalized support regardless of how they […]
AI Won’t Replace Your Team — It’ll Hand Back the Boring 80%
There’s a question underneath AI conversation today. Mostly it’s not said out loud… it just hangs in the air: “If […]
Copilot for Customer Service: The AI-Powered Case Management Agent
Customer service teams are expected to deliver faster resolutions, and more personalized and consistent support across various channels while managing […]
Copilot in Dynamics 365 Finance and Supply Chain Management: Use Cases and Real Business Value
AI is a tool that users are increasingly relying on to deliver the greatest amount of value within Dynamics 365 […]
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