Another tool in Microsoft’s arsenal is AI Builder. Microsoft’s Power Platform Artificial Intelligence Builder is a tool you can use for predicting results. There are many models that can be used here to automate the process of putting user data into your system....
Portals are not only a place for customers to interact with your business but can also be used for a variety of different applications – including as an employee self-service portal. Built on Microsoft Portal technology, an employee self-service portal can give your...
Forms Pro from Microsoft is a powerful survey and quiz generating platform. It can be integrated with Microsoft Power Automate and used in parallel with Dynamics 365 Customer Engagement (D365 CE). You can set up surveys to send when a customer support case is closed...
Microsoft recently added and new field type to the common data service. The name is “File”. The “File” field type in CDS is used to store a file related to the current record in the entity. Can be used on customer or out of the box entities. I stopped at...
Keeping their nationwide network of sales reps informed and enabling them to turn quotes into orders quickly proved to be a challenge for one large manufacturing business. The company has an internal sales force that works with an outside dealer network who ultimately...
When you think about portals, a variety of things come to mind: managing your bank account, checking the status of a purchase, or updating your contact information on your favorite eCommerce platform after a change of address. For manufacturing organizations, in...
