Microsoft Dynamics 365 for Operations (AX7) Doesn’t Show Menu Bar Correctly in Internet Explorer

by | Updated December 18, 2017 | Dynamics 365 for Finance and Operations

When you are viewing Microsoft Dynamics 365 for Operations (AX7) from Internet Explorer (IE) you may experience an issue that the menu bar (or hamburger bar) doesn’t render correctly. It may look like this:

menu-bar_josh

menu-bar_josh-2

This can occur if the Dynamics 365 for Operations site is not added to your IE trusted sites. To fix this do the following:

1. Open IE and click on the cog in the upper right-hand corner:

menu-bar_josh-3

2. Click Internet Options

menu-bar_josh-4

3. Click Security, Trusted Sites, Sites

menu-bar_josh-5

4. In the text box under the heading Add, this website to the zone enter the URL for your Dynamics 365 for Operations host, an example is shown.

menu-bar_josh-6

5. Now refresh the page and everything should render correctly:

menu-bar_josh-7

menu-bar_josh-8

 

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