Your Dynamics 365 CRM on-prem system is working well - so why consider moving to the cloud? This blog will explore some of the reasons your business will benefit from the cloud. 1. It is secure, it’s compliant and...
We love technology and we're passionate about making businesses run more efficiently. We want to share knowledge, quick tips and strategy information with whoever we can! That's why we put so much effort into our Stoneridge Connect event. Stoneridge Connect...
Moving business systems like Dynamics 365 or Office to the cloud is a key strategy that companies are implementing in order to gain efficiencies and better data insights. Microsoft has heavily invested in the structure and security of its cloud...
Out of the box, Dynamics 365 Customer Engagement (CRM) looks very standard, possibly even dull. Fortunately, there is an easy way to change the look of your CRM by using Themes! This screenshot is the default theme applied to Dynamics...
At Stoneridge, we deploy a variety of training methods to ensure user adoption happens as early and effectively as possible. In a previous blog, I explored how Stoneridge Software uses “Conference Room Pilots” to teach, and receive feedback, during testing...
You’ve heard about this thing called the “cloud” and have decided to take the leap from utilizing your own internal server infrastructure to that of a cloud service provider. As part of the migration, you will likely incur implementation and...
Today I’m going to share some of the items that need to be considered for an on-premise upgrade to D365 Customer Engagement v9. Not all items will apply to all instances, but below is a list that you should review...
Starting in October, Microsoft will begin rolling out its second wave of updates to Dynamics 365 Customer Engagement. There are many exciting new features in the October release that will have an immediate impact on the end-user, as well as...
The Stoneridge Software team is looking forward to connecting with you at Dynamic Communities User Group Summit 2019! Make sure to join our team at Booth #219, ask our experts a question and we’ll treat you to Starbucks! Check out...
The Outlook App for Dynamics 365 Customer Engagement (CRM) has been working fine for months. Now it’s throwing errors like “Tracking failed”. Everyone else seems to be just fine, it’s just one user experiencing the problem. Nothing seems to work....
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