Your business is growing and evolving quickly and you might be using several different Microsoft business technologies. Microsoft licensing can sometimes seem complicated and confusing, and you worry about optimizing costs and reducing your exposure to risk....
The Dynamics 365 Customer Engagement Release Wave 1 for 2021 plans have been published by Microsoft. This first release of 2021 includes a variety of new features and functionality for each solution under the CE umbrella. These ongoing releases that include such...
Technology has improved and enhanced the multitude of ways that businesses operate all across the globe. Paving the way for innovation and change is Microsoft technology. Through their ongoing investment and development into new technologies and more user-friendly...
Once in a while, we run into a requirement in Dynamics 365 Customer Engagement to update a 1:N (i.e. One to Many) relationship with automation. Prior to the Power Platform world, there really was not a way to do this using out of box workflows in Dynamics 365 or...
Microsoft Dynamics 365 Marketing comes with a wide variety of professionally designed templates. Each time you create a new email message, customer journey, marketing page, or marketing form, you start by choosing a template. Most of these templates include a column...
In 2018, Microsoft launched Dynamics 365 Marketing – a solution that helps organizations turn prospects into business relationships by generating and nurturing leads, score leads, organize events, and gather customer feedback all within the same application....