More than ever, companies are moving from Salesforce to Dynamics 365 Customer Engagement in order to take advantage of not only cutting-edge features and functionality for their teams but also to capitalize on the full Microsoft platform. With integration to Word,...
Microsoft Dynamics 365 Customer Engagement has emerged as a powerhouse in the software game for companies looking to effectively engage with their customers, anticipate needs, and become more strategic. While other CRM software providers scramble to acquire companies...
The Regional Discovery Service in Dynamics 365 Customer Engagement has been deprecated. The shutdown of this service started April 21, 2021, and took effect for the U.S. on June 16, 2021. All integrations using the Regional Discover Service to authenticate will no...
Stoneridge Software offers a Dynamics 365 Customer Engagement Subscription Support plan. Check out the details below for the benefits of what is included in the D365 Customer Engagement Subscription Support offering. The D365 CE Subscription support plan includes a...
Many current Dynamics users are opting to move their on-premises instance of Dynamics to Azure to eliminate expensive spend on updated servers and ongoing maintenance and security. Stoneridge has a variety of support services to ensure your Azure environment has the...
Dynamics 365 Customer Service streamlines your customer data and empowers your sales team with up-to-date, accurate information. In this blog, we will dive into how technology is enabling businesses to increase sales and provide better customer service. Customer...
