In the Dynamics 365 CE Field Service application, Work Orders are the transaction foundation that are the source for products, services, technician bookings as well as the source to bill and invoice the customer. In other words, there are a LOT of different elements...
When your employees are at customer site responding to a service request, installing machinery, or completing scheduled maintenance, they need the tools, knowledge, and technology not only to complete the job, but also capture notes and photos, collect customer...
The 2020 Wave 2 updates are packed full of incredible new features planned for Field Service. It’s clear that Microsoft has been laser focused on making sure the Field Service application is an industry leader. I’m going to provide a summary of a few features...
One of the more underappreciated and overlooked features of Dynamics 365 Field Service is its ability to handle inventory requirements. Many assume that you’ll need an ERP system to handle inventory, however, unless you have a complex setup, there’s a great chance...
Some companies are focused on service, others on installation, and a few are capable of both. Regardless of where your company’s focus is, Dynamics 365 Field Service provides a great solution for creating, dispatching, and managing your work orders. CSRs, sales team...
The Stoneridge Connect Fall 2020 Online Conference is open for registration! Field Service sessions will be held throughout the event from October 19-22. View all topics below and click on the session title to register! See our registration page for the full agenda....
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