Dynamics AX Software Update Checklist Shows Upgrade Script History Job Details Form and Will Not Complete

by | Updated August 15, 2016 | Dynamics AX, Installation, Upgrade

I recently installed a Dynamics AX 2012 R3 application hotfix. I restarted the AOS then the launch AX client as usual. Next I proceeded with the steps listed in the Software update checklist form. Each time a step is completed, Dynamics AX will put a green check mark by that step and allow you to move on to the next step. But when I ran the Presynchronize step, this step just presented me with the Upgrade script history form and would not complete. So, no green check mark and I can’t get to the next step. In the Upgrade script history form, I noticed all the records listed had the Start time and date from when the customer upgraded their AX system. In this case, the customer Upgraded from Dynamics AX 2012 to Dynamics AX 2012 R3 CU9.

In order to get this step to complete, I ran the following commands in SQL against the AX data database:

  1. Delete RELEASEUPDATESCRIPTSHISTORY where SCRIPTSTAGE = 16
  2. Then I re-ran the Presynchronize step. It completed and allowed me to go to the next step.

I also ran into the same issue when running the Launch data upgrade, Upgrade additional features steps.

  1. To get the Launch data upgrade step to complete, I deleted records with SCRIPTSTAGE = 17 in the above table, then re-run the Launch data upgrade.
  2. To get the Upgrade additional features step to complete, I deleted records with SCRIPTSTAGE = 18 in the above table, then re-run the Launch data upgrade.

Related Posts

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Upcoming Events

september

02sep10:00 am10:30 amThe Modern Manufacturer - Cycle Count Management

02sep12:00 pm12:30 pmBest Practices for Work Order Planning and Routing for Field Service Companies

09sep10:00 am11:00 amWhat is Levridge? An Overview of the Ultimate Ag Solution

09sep12:00 pm12:30 pmOverview of Microsoft Promotion for NAV and GP Clients

10sep11:00 am12:00 pmConfab with Stoneridge - Livestream - Field Service Comparisons

16sep10:00 am10:30 amThe Modern Manufacturer - Product Lifecycle Management

16sep12:00 pm12:30 pmHow to Upgrade to Dynamics 365 Finance and Operations: Examining Custom Code and ISV Implications

16sep2:00 pm2:30 pmScheduling and Dispatching for the Modern Field Service Company

23sep12:00 pm1:00 pmDynamics 365 Business Central Wave 2 Release Preview - An Overview of the Most Exciting New Features Coming in October

24sep11:00 am12:00 pmConfab with Stoneridge - Livestream - The Modern Workplace: Teams, Sharepoint, Outlook, Office, and AI Integration

30sep10:00 am10:30 amThe Modern Manufacturer - Return Management

30sep12:00 pm12:30 pmEmpowering Your Field Service Technicians with a Mobile Solution

october

07oct12:00 pm1:00 pmThe Three Paths to Business Central from Dynamics GP

08oct11:00 am12:00 pmConfab with Stoneridge - Livestream - The Vision and Strategy of Microsoft Business Systems

14oct10:00 am10:30 amThe Modern Manufacturer - Complex Cost Modeling

14oct12:00 pm12:30 pmGenerating Custom Inspection or Process Forms

19octAll Day22Stoneridge Connect Fall 2020

22oct11:00 am12:00 pmConfab with Stoneridge - Livestream - Stoneridge Connect Recap

28oct10:00 am10:30 amThe Modern Manufacturer - Engineering Change Orders

About Stoneridge
Stoneridge Software is a unique Microsoft Gold Partner, with emphasis on partner. With specialties in Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics CRM, we focus on attracting the most knowledgeable experts in the field to our team, and prioritize delivering stellar solutions with maximum impact for your business. At Stoneridge, we are deeply committed to your results. Each engagement is met with a dedicated team, ready to provide thorough, tailored, and expert service. Based in Minnesota, we intentionally “step into your shoes,” wherever you are. We focus on what you care about, and develop trusting, long-term relationships with our clients.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!

X