Microsoft Responds to COVID-19 – Issues Reassurance for Dynamics 365 Users

By Marcus Haug | March 26, 2020

Businesses across the globe are addressing the COVID-19 crisis in a variety of ways, from enabling employees to work remotely to shuttering storefronts for the foreseeable future. During these unprecedented times, the Microsoft Business Applications team is taking steps to ensure customers’ business continuity with Microsoft Dynamics 365 and the Power Platform.

What is Microsoft doing right now:

  • Executing their global response plan for the Azure cloud, which is designed to ensure the continuous and reliable operation of their cloud services
  • Ensuring their Dynamics 365 and Microsoft Power Platform incident response teams are readily available
  • Pushing critical updates to Dynamics 365 and Power Platform
  • Adjusting timelines for roadmaps and deployment

Dynamics 365 Customer Engagement Adjustments

  • Deadlines for deprecating Microsoft Dynamics 365 Customer Engagement legacy web client is extended until December
  • April updates will be released as planned
  • Mandatory uptake of the 2020 wave 1 update extended to May

Dynamics 365 Finance, Supply Chain Management, and Commerce Adjustments

  • Allowing customers to pause updates for an extended period
  • April updates will be released as planned
  • Enabling one additional update deferral, allowing customers to delay implementing the April update until May.

Dynamics 365 Business Central Adjustments

  • Early opt-in access extended, giving users additional time to test and validate features before they’re deployed in May
  • April updates will be released as planned
  • Mandatory uptake of the 2020 wave 1 update extended to May

View more from Microsoft on the Dynamics 365 release schedule adjustments.

Moving forward, Microsoft will continue to monitor feedback from the Dynamics 365 community to ensure that companies are able to complete these updates within the extended time frame. Microsoft is dedicated to the safety of their customers and will continue to monitor the situation and make adjustments as needed.

You can read the full COVID-19 response announcement and release from Microsoft on their blog.

Contact the team at Stoneridge Software to discuss your options for enabling the spring 2020 wave 1 release for Dynamics 365.

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