Over the last few years, we’ve seen significant changes in technology and how we think about software. Siloed systems and manual processes have been replaced with fully integrated solutions that allow information to travel easily and quickly between departments and employees, no matter where they’re located. These integrated systems allow for elevated business intelligence that empowers companies with accurate information to make more informed decisions based on their deeper understanding of sales, orders, inventory levels, labor requirements, and much more.

As we move into 2019, businesses will continue to move from on-premise ERP solutions like Dynamics NAV and Dynamics AX to the cloud with Dynamics 365. Dynamics 365 is a complete end-to-end solution for both small to mid-market companies and enterprise level corporations. Businesses taking advantage of Dynamics 365 will see many benefits in the new year that will put them ahead of their competition and allow them to better leverage their data.

Predictions for Dynamics 365 Users

  • Integration between CRM and ERP systems will become the standard, ensuring quote to cash is as seamless as possible. 
  • Intelligence built into the system means users can build custom dashboards using Power BI to leverage data from various sources.
    • This will help marketers evaluate the success of campaigns and understand audience engagement.
    • Sales team members can better optimize their sales strategies with churn measurement and pipeline forecasting using relationship health scores. 
    • Managers will get a clear view of finances and projections for the year.
  • Managers will turn to Universal Resource scheduling within Dynamics 365 to schedule complex combinations of resources by considering the availability of employees, facilities, and equipment. 
  • We’ll see an increasing number of apps and add-on features, which the team at Stoneridge will continue to evaluate and offer recommendations on.
  • Upgrade processes will shift and system administrators will spend more time testing changes prior to accepting the upgrade from Microsoft.
  • Little to no time will be spent planning and preparing for massive upgrades that take extensive time and resources.
  • The modern user experience and platform will allow users to work from any device and virtually any browser, anywhere they have an internet connection. This flexibility will help workplaces hire the right people, regardless of their physical location.
  • Because of the user-friendly interface and easy navigation, companies will spend less time training new users.
  • Budgeting for software will become more predictable, as costs for consulting, hardware, IT resources, and training will diminish.
  • Less time will be spent on cyber security internally with intrusion detection and penetration testing becoming the responsibility of Microsoft.

We’re excited about the direction of Dynamics 365 and look forward to keeping you informed on the trends, new features, new apps, and much more during 2019. Make sure to sign up to receive our blog posts directly in your email inbox.

Related Posts


Submit a Comment

Your email address will not be published. Required fields are marked *

Upcoming Events


31mar01aprTraining Class: Financial Reporting W/Account Schedules for Dynamics 365 Business Central

07apr2:00 pm2:30 pmEnsuring Quality for Batch Manufacturers

08apr11:00 am12:00 pmConfab with Stoneridge - Livestream - Jumping into the Deep End of the Data Lake

14apr10:00 am10:30 amBoost Seller Productivity and Close More Business with Dynamics 365 Sales

21apr10:00 am10:30 amSetting Your Sales Team Up for Success: A Modern Look at Revenue Operations

21apr12:00 pm1:00 pmGetting Started with Barcode Scanners and WMS Apps for Business Central

21apr2:00 pm3:00 pmMoving to the Cloud: Today's Solution for Leading Field Service Companies

22apr11:00 am12:00 pmConfab with Stoneridge - Livestream - Moving from Manual to Automated with Strategic Automation Strategies

28apr10:00 am10:30 amThe Modern Manufacturer: Best Practices for Inventory Turnover

28apr12:00 pm1:00 pmPower Up Microsoft Dynamics by Automating Budgeting, Dashboarding and Reporting


05may10:00 am10:30 amAchieve More with Zetadocs for Business Central

05may2:00 pm2:30 pmSimplifying Item Pricing, Availability, and Tracing for Batch Manufacturers

06may11:00 am12:00 pmD365 Field Service – New Features to Empower Your Remote Workforce

12may10:00 am10:30 amThe Modern Manufacturer: Manufacturing Software in the Real World

12may12:00 pm12:30 pmFinancial Implications of Moving from Dynamics GP to Dynamics 365: Licensing and Infrastructure

17may(may 17)8:00 am28(may 28)11:00 amDynamics 365 Finance & Supply Chain Development Training - Online Workshop

26may10:00 am10:30 amThe Modern Manufacturer - Enterprise Asset Management

About Stoneridge
Stoneridge Software is a unique Microsoft Gold Partner, with emphasis on partner. With specialties in Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics CRM, we focus on attracting the most knowledgeable experts in the field to our team, and prioritize delivering stellar solutions with maximum impact for your business. At Stoneridge, we are deeply committed to your results. Each engagement is met with a dedicated team, ready to provide thorough, tailored, and expert service. Based in Minnesota, we intentionally “step into your shoes,” wherever you are. We focus on what you care about, and develop trusting, long-term relationships with our clients.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!