How to Set Work Hours Templates in Dynamics 365 Field Service
By default, a resource’s work hours in Dynamics 365 Field Service is configured for a full day, meaning 24 hours. […]
Category: Dynamics 365 Customer Engagement/CRM
Microsoft Relationship Sales: Build Strong Connections and Elevate Your Sales Strategy
Going into every sales interaction with focused and individualized attention is essential for building trust and connection with your customers. […]
Five Ways Microsoft Copilot Can Enhance Dynamics 365 Sales
Copilot for Dynamics 365 Sales and the Sales Copilot specific to Outlook can revolutionize your sales process with intelligent features […]
Understanding Dynamics 365 Dataverse Lookup Columns, Customer Lookup Columns, and Custom Polymorphic Lookup Columns
In Dynamics 365 Dataverse, columns are essential building blocks that define the specific data points stored within a table. They […]
Insights from Microsoft: Copilot in Dynamics 365 Customer Service
In a recent webinar Director of Consulting at Stoneridge Software Matt Van Dyke sat down with Microsoft Senior Program Manager […]
How to Use Copilot Studio to Build Engaging Conversational Virtual Agents
Microsoft Copilot Studio is a powerful tool that can revolutionize how your organization manages service operations and engages with customers. […]
Dynamics 365 Omnichannel for Customer Service: Elevate Your Customer Experience
Utilizing Dynamics 365 Omnichannel for Customer Service helps you provide exceptional experiences for your customers. Striving to provide exemplary customer […]
Bridge to the Cloud 2 Promotion: Cut Costs by Upgrading to Dynamics 365
If your organization is considering upgrading to Dynamics 365, now is the perfect time to do it through the Bridge […]
Boost Your Online Presence with Power Pages
Microsoft Power Pages are a fantastic tool that can help you enhance your online presence by allowing you to create […]
How to Eliminate the 5000 Row Limit when Querying Dynamics 365 Dataverse Records
You may know that using FetchXML to query your data in the Dynamics 365 Dataverse will only return up to […]
Start the Conversation
It’s our mission to help clients win. We’d love to talk to you about the right business solutions to help you achieve your goals.