Five Ways Microsoft Copilot Can Enhance Dynamics 365 Sales
Copilot for Dynamics 365 Sales and the Sales Copilot specific to Outlook can revolutionize your sales process with intelligent features […]
Category: Dynamics 365 Customer Engagement/CRM
Understanding Dynamics 365 Dataverse Lookup Columns, Customer Lookup Columns, and Custom Polymorphic Lookup Columns
In Dynamics 365 Dataverse, columns are essential building blocks that define the specific data points stored within a table. They […]
Insights from Microsoft: Copilot in Dynamics 365 Customer Service
In a recent webinar Director of Consulting at Stoneridge Software Matt Van Dyke sat down with Microsoft Senior Program Manager […]
How to Use Copilot Studio to Build Engaging Conversational Virtual Agents
Microsoft Copilot Studio is a powerful tool that can revolutionize how your organization manages service operations and engages with customers. […]
Dynamics 365 Omnichannel for Customer Service: Elevate Your Customer Experience
Utilizing Dynamics 365 Omnichannel for Customer Service helps you provide exceptional experiences for your customers. Striving to provide exemplary customer […]
Bridge to the Cloud 2 Promotion: Cut Costs by Upgrading to Dynamics 365
If your organization is considering upgrading to Dynamics 365, now is the perfect time to do it through the Bridge […]
Boost Your Online Presence with Power Pages
Microsoft Power Pages are a fantastic tool that can help you enhance your online presence by allowing you to create […]
How to Eliminate the 5000 Row Limit when Querying Dynamics 365 Dataverse Records
You may know that using FetchXML to query your data in the Dynamics 365 Dataverse will only return up to […]
A Conversation on Customer Experience with Microsoft’s Lori Lamkin
Stoneridge CEO Eric Newell had the chance to sit down with Microsoft’s Corporate Vice President of Dynamics 365 Customer Experience, […]
Extend Dialogs in Dynamics 365 with Power Platform
Although you might not be familiar with the term dialogs in your Dynamics 365 systems, you certainly have come across […]
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