Microsoft Copilot for Dynamics 365 Finance and Operations: Features to Get Excited About in 2024

By Stoneridge Team | January 11, 2024

Microsoft Copilot for Dynamics 365 Finance and Operations (2)

Microsoft Copilot for Dynamics 365 Finance and Operations will roll out a slate of new features in 2024 that will help increase efficiency across your organization.

Availability for Microsoft Copilot for Dynamics 365 solutions is going to be staggered throughout 2024, and we have all the latest news on what new features you can expect with Microsoft Copilot for Dynamics 365 and all the information you need to gain access to it for your organization. This is part of a four-part series on how this new AI-powered tool can enhance your cloud-based Microsoft solutions. We will also highlight new features for Dynamics 365 Customer Engagement, Dynamics 365 Business Central, and Power Platform over the coming weeks.

Automate and Streamline Day-to-Day Tasks With Microsoft Copilot in Dynamics 365 Finance and Operations

Microsoft Copilot will assist your Dynamics 365 Finance and Operations users in managing their daily tasks more efficiently. This will reduce the mental load on your team, freeing them up to focus on the work that brings the most value to your organization.

Let’s look at what Copilot is bringing to these solutions.

Microsoft Copilot for Dynamics 365 Finance

Users working in Dynamics 365 Finance can take advantage of these new AI-powered features:

Managing administrative tasks, finding information, and creating reports with AI

Your team members can now use conversational language to automate and complete tasks like managing security, searching for data in your system, and creating and managing reports. This feature goes into public preview in February 2024, but Microsoft has not announced general availability.

AI-powered collections workspace timeline summary

If you employ collections agents - or have users who do this - this feature gives them all of the information they need to do their jobs on one page. This includes displaying a customer’s credit rating, payment history, and communication history. Agents can also save time by using AI to craft emails to clients. Public preview for this feature started in June 2023 and it will be available in January 2024.

Copilot for Dynamics 365 Supply Chain Management

Here are some of the new AI features you can use in Dynamics 365 Supply Chain Management:

Add AI-powered chatbots to your apps or websites

The natural language search APIs Inventory Visiblity offers to enable customers to create a personalized copilot search experience on third-party platforms. This feature is particularly beneficial for businesses running e-commerce websites, enabling the development of chatbots to enhance the conversational search experience for users.

Public preview for this feature began in November 2023 and general availability has yet to be announced.

Users can utilize conversational product help and guidance

Your team members can easily access role-specific guidance, ask plain-language queries about tasks and configurations, and obtain information on key concepts using AI. This streamlines the learning process and optimizes the utilization of Supply Chain Management functionalities.

This feature is in public preview, but general availability has yet to be announced.

Make smarter purchasing decisions with Copilot

Purchasing employees can make more informed decisions by taking advantage of Copilot’s conversational experience in procure-to-pay processes. Copilot helps users filter and organize changes and make more informed decisions. Users can access the public preview for this feature in January 2024. General availability is to be determined.

Purchase Order summarization

This feature has been available since December 4, 2023. It allows you to use AI to summarize changes and facilitate smarter decision-making by providing a clear overview of potential delays in sales, production, maintenance work orders, and more. This feature aims to mitigate the ripple effect changes in the procurement process can have.

Check inventory with natural language capabilities

You will soon be able to search omnichannel inventory stock levels using natural language chat, eliminating the need for specific details or navigation paths. This user-friendly feature gives you instant results without having to log into another app or memorize complex API interactions.

It is in public preview and is expected to be available sometime in 2024.

Copilot for Dynamics 365 Project Operations

These features in Dynamics 365 Project Operations all went into the general availability stage on November 10, 2023:

Use project manager to assess issues and risks

Copilot assists your project managers by automating risk assessment and mitigation planning for all your projects. Approved users and project managers can then view, change, and customize these plans and incorporate them into sales reports.

Project management automation

Copilot will automatically create work breakdown structures based on natural language descriptions of a project. You can establish a task hierarchy amongst your team and can easily configure it to meet specific project needs.

Automate status reports

Creating, approving, and sending status reports can be time-consuming. Copilot automates this process for you, making it quicker to manage multiple projects and generate reports.

Stoneridge Can Help You Navigate Microsoft Copilot's Features to Enhance Your Business

AI is constantly evolving and Microsoft wants to keep Copilot at the forefront of that field. Stoneridge Software can help you navigate these features and use them to increase the productivity and profitability of your business.

Please reach out to us to learn more.

Under the terms of this license, you are authorized to share and redistribute the content across various mediums, subject to adherence to the specified conditions: you must provide proper attribution to Stoneridge as the original creator in a manner that does not imply their endorsement of your use, the material is to be utilized solely for non-commercial purposes, and alterations, modifications, or derivative works based on the original material are strictly prohibited.

Responsibility rests with the licensee to ensure that their use of the material does not violate any other rights.

Start the Conversation

It’s our mission to help clients win. We’d love to talk to you about the right business solutions to help you achieve your goals.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!