Copilot for Customer Service: The AI-Powered Case Management Agent
Customer service teams are expected to deliver faster resolutions, and more personalized and consistent support across various channels while managing […]
Author: Stoneridge Team
Business Central with Power BI: Take Your Reporting to the Next Level
One of the biggest struggles we hear from clients running on-premises ERP systems like Dynamics GP is issues with reporting. […]
Power Automate and Copilot Studio: Build Smarter AI Agents
From starting out answering predefined questions to intelligent assistants that understand natural language, access business data, and complete meaningful work, […]
Exciting New Features for Dynamics 365 Solutions in the 2026 Wave 1 Release
The 2026 Wave 1 release across Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Customer Engagement, and Microsoft Dynamics 365 […]
Streamline Inventory Management with Lot and Quality Controls in Business Central and YAVEON 365
Combining the power of Dynamics 365 Business Central and YAVEON 365 provides you with a highly intelligent set of tools […]
Turn Data into Decisions with Dynamics 365 BPA, Microsoft Fabric, and Power BI
As we continue into 2026, one thing is clear for manufacturers and mid-market organizations running on Microsoft Dynamics 365: data, while […]
Insights from Microsoft: Copilot in Dynamics 365 Customer Service
In a recent webinar Director of Consulting at Stoneridge Software Matt Van Dyke sat down with Microsoft Senior Program Manager […]
Microsoft Copilot and the Power Platform: Features to Get Excited About in 2024
Combining Microsoft Power Platform with Copilot can open your business up to a new world of automation and enhance opportunities […]
Microsoft Copilot for Dynamics 365 Business Central: Features to Get Excited About in 2024
Microsoft is bringing the power of AI to small to medium-sized businesses (SMBs) through Microsoft Copilot for Dynamics 365 Business […]
Microsoft Copilot for Dynamics 365 Customer Engagement: Features to Get Excited About in 2024
Dynamics 365 Customer Engagement has a tremendous set of tools that Microsoft plans on further extending with its new AI […]
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