One thing is not like another. We will delve into some technical terminology and discovery around the complexities and uniqueness of these two terms, how they are used, deployed, and optimized within a manufacturing execution system. Join Anne for some ideas, thoughts, and methodologies for creating and improving the power of MRP and an MPS as we define the roles that each plays.

About the Presenter:

Anne Kaese is a Senior Consultant and Analyst for the Dynamics AX/Dynamics 365 Enterprise team at Stoneridge Software. She was previously employed at HCL Inc. & Info Software where she was a Senior Analyst, Support Consultant, and ERP, JIT, and Finance subject matter expert.

Lot management is an integral part of the manufacturing process for all batch manufacturers, including both pharma and chemical. During this webinar, you’ll learn how Dynamics 365 and ProBatch can help even the most complex businesses with lot management. From container and serial number management to lot splitting and merging, you’ll see how a modern technology solution can help your operation become more efficient, effective, and accurate.

Your Microsoft ERP solution helps you complete the transactions you need to keep business moving forward. But how are you connecting with your customers to ensure satisfaction, loyalty, and ongoing business? With Dynamics 365 Customer Service you can use built-in intelligence to deliver faster, more personalized service and provide your customers the experience they expect.

During this webinar, you’ll learn how technology can help you interact with your customers the way they want to reach you – whether that be through a chat bot, knowledge base, phone call, or email. From there, we’ll show you how that information flows seamlessly to the right person at your organization for fast action and resolution. Examples you’ll see during this presentation include:
• Real-time CSAT scores
• Increased ticket/Case closure rates
• Decreasing time-to-close/time-to-resolve
• Customer service escalations management

Dynamics 365 Customer Service integrates directly with all Dynamics ERP solutions (AX, Finance and Supply Chain. Business Central, GP) to provide a single solution for your entire business.

Understanding the ins and outs of sales tax compliance can be tricky for even the savviest business, but getting it right is crucial for success. Knowing where you need to collect tax, collecting the correct amounts, and properly documenting exempt sales are all key stages of the sales tax process. However, some steps get overlooked or handled incorrectly, leaving businesses exposed to potential penalties and fees in the case of an audit.

In this presentation, Karen Brudvig, a tax expert from Avalara, will review the five steps to managing sales tax and specific challenges that can plague manufacturers. We will cover:
• Typical steps businesses should consider for sales tax compliance
• Impact of new sales tax legislation
• Tools to help you navigate the five steps

About the Presenter: Karen is a Strategic Alliance Manager at Avalara, with a primary focus on the Microsoft ecosystem. She brings eight years of experience in the SAAS technology space, specifically in the supply chain and retail industry. She spent the past four years working in Australia and building out the partner ecosystem across the Asia Pacific. She lives in Washington DC.

Join the conversation and learn how app makers are using the Power Apps component framework to create and build code components for model-driven and canvas apps. We’ll talk through how to get started, community resources, deployment, and more. Share your experiences and best practices with Power Apps during this interactive session.

Check out our upcoming schedule and more about Confab at /confab/

Join the conversation on LinkedIn or on Twitch

Find us on LinkedIn Live by following our page on Linkedin and tuning into our Stoneridge Software company page every other Thursday at 11 a.m. CT.

The financial core of a manufacturing operation touches every part of the business. Too many times the setup or structure isn’t well-thought-out or optimized, leading to issues and loss of value. During this webinar, you’ll hear pro tips on how to structure your chart of accounts and financial dimensions in Dynamics 365 Finance, along with how to best optimize, simplify, and report on your information.

Delivering a tailored message to the right person at the most opportune time is the goal for all marketers. During this webinar, you’ll learn how leading marketers are using Dynamics 365 Marketing to orchestrate customer journeys to build deeper relationships and deliver the right personalized messages. With one platform for marketing automation, you can gather the data you need to execute the strategies you have in place. From event management to automated email messaging, social media, web forms, lead scoring, and web intelligence – Dynamics 365 Marketing is the only solution your team needs.

Dynamics 365 Marketing integrates directly with all Dynamics ERP solutions (AX, Finance and Supply Chain, Business Central, GP) to provide a single solution for your entire business.

Choosing a new ERP or CRM solution is a stressful endeavor for any business that has long-lasting implications that affect the entire organization. Join the conversation where we discuss the keys to choosing the best ERP or CRM solution for your operation. We want to hear from you! What were your experiences implementing a business software solution? What is important for you to consider when choosing technology for your company? Join us on March 25.

Check out our upcoming schedule and more about Confab at /confab/

Join the conversation on LinkedIn or on Twitch

Find us on LinkedIn Live by following our page on Linkedin and tuning into our Stoneridge Software company page every other Thursday at 11 a.m. CT.

Detailed, accurate reports are key to evaluating success, accurate budgeting, understanding cash flow, and much more. Learn how today’s leading manufacturers are using real-time data to generate board quality reports to make better business decisions and understand the financial standing of the business.

About the Presenter:

Anne Kaese is a Senior Consultant and Analyst for the Dynamics AX/Dynamics 365 Enterprise team at Stoneridge Software. She was previously employed at HCL Inc. & Info Software where she was a Senior Analyst, Support Consultant and ERP, JIT and Finance subject matter expert.