Stoneridge Software has recently earned a place in the top 21 Best-of-the-Best professional service organizations identified by SPI (Service Performance Insight) Research, the leading independent professional services research firm.
From 416 companies participating in the 10th annual, 2017 Professional Services Maturity™ Benchmark study conducted by SPI Research, the top 21 firms were identified as outperforming their peers and the benchmark average with higher profit, larger projects, and more satisfied clients.
“Our goal is to be the best provider of Microsoft Dynamics ERP consulting, which results in the best outcome for our clients. Being honored as one of Service Performance Insight’s Best-of-the-Best for 2017 is a wonderful recognition by the professional services industry in striving towards that goal,” said Stoneridge CEO Eric Newell. “The five pillars of Service Performance (Leadership, Client Relations, Human Capital Alignment, Service Execution and Finance and Operations) are aligned with our core values as a company. We are thrilled to be acknowledged for our operational excellence as we continue to grow our presence in the marketplace.”
Those organizations that made up the top 21 performers of the 2017 PS Maturity™ Benchmark study, had year-over-year service revenue growth that far outpaced the growth rate of the other 395 consulting organizations in the benchmark. To support their expansion, the Best-of-the-Best augmented their consulting workforces by 16.9% compared to 5.9% headcount growth for other firms in SPI’s benchmark. SPI Research’s Best-of-the-Best excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution and finance and operations.
For the past eight years, SPI Research has conducted in-depth analyses of the top five percent of PS Maturity™ benchmark participants to uncover the reasons for their superlative performance. Top performers tend to be more specialized than average firms; they concentrate on high growth technologies or vertical industries. Because of their sterling reputations, a significant portion of their business comes from referrals.
The 2017 Professional Services Maturity™ Benchmark provides insights into key metrics, trends and best practices of leading service organizations. The report analyzes 200 key performance metrics and includes 229 pages with 251 tables and charts.
Stoneridge Software is a unique Microsoft Gold Partner, with emphasis on partner. With specialties in Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics NAV, and Microsoft Dynamics CRM, we focus on attracting the most knowledgeable experts in the field to our team and prioritize delivering stellar solutions with maximum impact for your business. At Stoneridge, we are deeply committed to results. Each engagement is met with a dedicated team, ready to provide thorough, tailored, and expert service. Stoneridge Software has offices in Barnesville and Minneapolis, Minn.
SPI is a global research, consulting and training company dedicated to helping professional service organizations make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework which has become the industry-leading performance improvement tool used by more than 10,000 service and project-oriented organizations to chart their course to services excellence.