Windows 8.1 Tweaks to Get You Running

by | Updated August 15, 2016 | Dynamics CRM, Windows

A number of us around the office have made the move to Windows 8.1 now that’s it’s available.  We’ve used our MSDN subscription to get most of the team started, and last night I decided to try a different approach and use the Windows Store to upgrade to 8.1.

The Windows 8.1 interface is definitely easier to navigate for anyone with a mouse.  You also have more flexibility with your Start screen, so you can dress it up the way you want.  The functionality of the apps have improved quite a bit, which is good, because they had a long ways to go :).

Anyway, on to the point of the article – we’ve experienced a few glitches after the upgrade.  With Internet Explorer 11, our CRM Online site shows in mobile mode, so in order to fix that, you need to change the compatibility on the website to make it work.  To do this, go to your page, and click on the Settings menu on the upper right, and click on Compatibility Settings and add dynamics.com to the compatibility list:

Compatibility View Settings

A number of us around the office have made the move to Windows 8.1 now that’s it’s available.

Compatibility View Settings

A number of us around the office have made the move to Windows 8.1 now that’s it’s available.

I have a Sony Vaio Z, and when I attempted to connect to my external monitors, I was greeted with a message stating that I needed to update my video driver.  I tried the Windows troubleshooting tool, but that didn’t do the trick.  I ended up going to the Intel website to update my Intel Graphics driver to make this work.  There’s a new driver specifically for Windows 8.1 available out on Intel’s site.  Here is the link for the HD Graphics 4000 driver, in case you’re in the same boat: https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%c2%ae+Core%e2%84%a2+Processors+with+Intel%c2%ae+HD+Graphics+4000&ProdId=3712&LineId=1101&FamilyId=39.

One more note I found while I attempted to put a screenshot into this blog post, the Windows + S command that you could use in the past to do screen clipping into OneNote is now the command to launch search in Windows 8.1.  To do a screen clipping, now you need to hit Windows + shift + S.  That will take me some time to get used to.

Eric Newell

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