Dynamics 365 Customer Engagement Subscription Support Plan Options

By Matt Van Dyke | May 28, 2021

Stoneridge Software offers a Dynamics 365 Customer Engagement Subscription Support plan. Check out the details below for the benefits of what is included in the D365 Customer Engagement Subscription Support offering.

The D365 CE Subscription support plan includes a Designated Services Consultant partnered with your team for senior level support, backed by our expert team.

d365 ce support designated consultant

The standard subscription support plan also includes Admin support for unlimited break/fix support for Dynamics 365 Customer Engagement - Sales, Marketing, Customer Service, Field Service, as well as Stoneridge supported ISVs deployed by Stoneridge Software, extensions and report customizations developed and deployed by Stoneridge Software and support for extension and integrations developed and deployed by Stoneridge Software.

d365 ce support admin support

System Optimization is also included in each D365 CE support plan, including Out-of-the-box setup, new user setup and security, Microsoft major and minor releases and continuous update planning and security role management.

d365 ce support system optimization

You can also count on Subscription support services for Dynamics 365 CE out-of-the-box support including answers to commonly asked questions related to core functionality, basic how-to's, or where to find features.

d365 ce support team empowerment

Subscription support for Dynamics 365 Customer Engagement clients ensures your ongoing success with early access to Stoneridge hosted events, system optimization support and annual strategic planning meetings.

d365 ce support ongoing success

Contact Stoneridge Software to get more details and learn how to get signed up for Dynamics 365 CE Subscription Support services.

For more information read our posts on Support Plan Benefits and FAQs:


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