How to Fix Font Size and Spacing in Dynamics AX 2012

by | Updated August 15, 2016 | Dynamics AX, Set Up, User Tips and Tricks

Have you ever launched an instance of Dynamics AX either in a native client or through an RDP and the navigation menu or other areas of the application have huge fonts or way too much spacing?   Well, I have!

On earlier versions of AX you could go to Tools > Options and adjust the font sizes but on AX 2012 we don’t have this luxury due to a fundamental change where areas of the AX interface use your windows settings rather than X++ settings.

I was talking to one of our Developers and he says:  “Do you know what you can do to fix that?” and I said “Nope, I have no clue”.

Long story short, you can make a simple change that will help you resolve this issue.  Follow these steps:

1. Right-click on the icon you use to launch AX and select Properties.

Properties in Dynamics AX

2. Select the Compatibility tab.

3. Mark the option called:  Disable display scaling on high DPI Settings.

Disable Display Scaling on High DPI Settings.

4. Launch AX using the Icon that you just changed the settings for.


Here are before and after screenshots.

BEFORE:  Before the property change, you can see below the navigation pane has huge font and the area page has very small fonts.

Area Page in Dynamics AX

AFTER:  You can see that the things normalized.  The navigation menu is much smaller and the area page increased in size.

Area Page in Dynamics AX

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  1. Alexandra Swann

    Thanks this is a life saver!!

  2. Mahtab Khan

    How to fix this on terminal server when you deploy the AX client using AXC file

  3. Brandon Carmichael


    The AXC file is only the configuration file telling the client how to connect to the AOS among other things. The actual AX32.exe has properties on it that you configure (DPI scaling, in this case) that is not controlled by an .AXC file. In a terminal server environment, especially if you have multiple session hosts, you should configure this on the AX32.exe itself on each session host. Navigate to the AX32.exe (default location is: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin) and change the properties per the instructions, this should work. If not, please let me know.

    Thank you,

  4. Jon LaMachio

    Ok. Did this. My screen is now normalized. However, I prefer that both the navigation and area page have smaller fonts.

    Is there a way to accomplish this?

  5. Brandon Carmichael

    Hello Jon:

    I guess I don’t fully understand what you are asking.

    Would this be an issue to your screen resolution settings?


  6. Dana

    thank you so very much… you have no idea how much you have helped me….

  7. Ryan

    Hi Brandon, do you know how to do this if we are using Remote Desktop Webapp to access AX? I only have a general understanding of some terms, so excuse my ignorance. I am an end user/super user, we have an icon/shortcut on our desktop for AX, but it is just a link to a webpage. Then, from the webpage, we click the proper AX environment.

    Is it possible to adjust font using this setup? I am aware of adjusting font thru user options, but it only adjust a few areas. Thanks in advance for any help!


  8. Brandon Carmichael

    Hey Ryan,

    What a great question. To be honest, I wasn’t exactly sure so I collaborated with Tom on this. All though Tom and I have minimal experience with WebApps we both came to the same conclusion – if your IT guy is able to update the properties of the icon (like Tom showed in the blog article) we are thinking this will help solve the problem.

    Hope this helps – thanks,


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