The following is the most recently updated view of the support timelines for Microsoft Dynamics NAV. Microsoft keeps this information on its support website, but I find it a little hard to view all at once, so I put together a little chart to give you the chance to see it all at one glance.
Microsoft Dynamics NAV is supported for 10 years from its go-to-market (GTM) release date. The first five of those years are considered “Mainstream” support where you can submit support incidents and the product development team will continue to release updates to the product. After 5 years, the product enters a phase called “Extended” support where you can submit support incidents but the product development team will only release security-related updates to the product. There will not be further development on general hotfixes during that time. Premier customers can pay additionally for a program where they can receive hotfixes during that period.
|Product||Lifecycle Start Date||Mainstream Support End||Extended Support End|
|NAV 2013 R2||12/30/2013||1/9/2018||1/9/2023|
|NAV 2013 (RTM)||12/19/2013||1/9/2018||1/9/2023|
|NAV 2009 R2||3/15/2011||1/13/2015||1/14/2020|
|NAV 2009 SP1||8/28/2009||1/13/2015||1/14/2020|
|NAV 2009 (RTM)||2/12/2009||10/11/2011||10/11/2011|
|NAV 5 SP 1||3/31/2008||4/10/2012||4/11/2017|
|NAV 5 (RTM)||4/1/2007||4/13/2010||4/13/2010|
Dynamics NAV 4.0 is no longer supported.
For more information about the Support Lifecycle for Dynamics NAV, please see the following page on Microsoft’s website: http://support.microsoft.com/gp/lifecycle.
Let us know if you have any questions about support or if we can help you upgrade to a supported version.