Microsoft Dynamics NAV Support Timelines

By Eric Newell | May 25, 2014

Microsoft dynamics nav support timelines

The following is the most recently updated view of the support timelines for Microsoft Dynamics NAV.  Microsoft keeps this information on its support website, but I find it a little hard to view all at once, so I put together a little chart to give you the chance to see it all at one glance.

Microsoft Dynamics NAV is supported for 10 years from its go-to-market (GTM) release date.  The first five of those years are considered “Mainstream” support where you can submit support incidents and the product development team will continue to release updates to the product.  After 5 years, the product enters a phase called “Extended” support where you can submit support incidents but the product development team will only release security-related updates to the product.  There will not be further development on general hotfixes during that time.  Premier customers can pay additionally for a program where they can receive hotfixes during that period.

Product Lifecycle Start Date Mainstream Support End Extended Support End
NAV 2013 R2 12/30/2013 1/9/2018 1/9/2023
NAV 2013 (RTM) 12/19/2013 1/9/2018 1/9/2023
NAV 2009 R2 3/15/2011 1/13/2015 1/14/2020
NAV 2009 SP1 8/28/2009 1/13/2015 1/14/2020
NAV 2009 (RTM) 2/12/2009 10/11/2011 10/11/2011
NAV 5 SP 1 3/31/2008 4/10/2012 4/11/2017
NAV 5 (RTM) 4/1/2007 4/13/2010 4/13/2010

Dynamics NAV 4.0 is no longer supported.

For more information about the Support Lifecycle for Dynamics NAV, please see the following page on Microsoft’s website: https://docs.microsoft.com/en-us/lifecycle/faq/dynamics.

Let us know if you have any questions about support or if we can help you upgrade to a supported version.

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