Microsoft Dynamics AX Support Timelines

By Eric Newell | September 12, 2017

All mainstream support for dynamics ax ending 2021

Since the release of Microsoft Dynamics 365, there have been a lot of rumors around when Microsoft support for Dynamics AX 2009 and Dynamics AX 2012 will end. Microsoft Dynamics AX support timelines actually remain unchanged. Microsoft keeps the lifecycle information on its support website, but I find it a little hard to view all at once, so I put together a little chart to give you the chance to see it all at one glance.

Microsoft Dynamics AX is supported for 10 years from its go-to-market (GTM) release date.  The first five of those years are considered “Mainstream” support where you can submit support incidents and the product development team will continue to release updates to the product.  After 5 years, the product enters a phase called “Extended” support where you can submit support incidents but the product development team will only release security-related updates to the product.  There will not be further development on general hotfixes during that time.  Premier customers can pay additionally for a program where they can receive hotfixes during that period.

 

Product Lifecycle Start Date Mainstream Support End Extended Support End
AX 2012 R3 5/1/2014 10/12/2021 1/10/2023
AX 2012 R2 2/9/2013 10/9/2018 10/12/2021
AX 2012 (RTM) 9/25/2011 10/9/2018 10/12/2021
AX 2009 SP1 11/3/2008 4/10/2018 10/12/2021
AX 2009 (RTM) 8/14/2008 1/11/2011 10/12/2021
AX 4 SP2 7/27/2007 10/11/2011 10/11/2016
AX 4 SP1 12/20/2006 10/13/2009 10/13/2009
AX 4 (RTM) 9/10/2006 1/8/2008 1/8/2008

Dynamics AX 3 is no longer supported (as of Jan 10, 2012).

For more information about the Support Lifecycle for Dynamics AX, please see the following page on Microsoft’s website: https://docs.microsoft.com/en-us/lifecycle/faq/dynamics.

If you have any questions about Dynamics AX support or if we can help you upgrade to Dynamics 365, contact us at solutions@stoneridgesoftware.com or fill out a contact form.

 

Related Posts

Recommended Reading:

Manage U.S. Use Tax on Purchase Orders in Dynamics 365 Finance and Operations

  Managing sales tax requirements on your business purchase can be complicated, but Dynamics 365 Finance and Operations can help […]

Read the Article
5.19.22 Dynamics CRM

How to Write a Great Support Ticket in the Stoneridge Support Portal

Submitting a support ticket through the Stoneridge Support Portal is a quick and effective way to get assistance for any […]

Read the Article

Managing Your Business Through Uncertain Times Using Dynamics 365 Finance and Operations

  Dynamics 365 Finance and Operations (F&O) can help you make informed decisions on how to move your business forward. […]

Read the Article
5.13.22 Power Platform

Using Power BI Object Level Security

  The following article will demonstrate how to use Power BI Object Level Security to disable column data based on […]

Read the Article
5.12.22 Dynamics CRM

How to Use the Stoneridge Support Portal

Stoneridge Software’s support portal is an intuitive and useful function that makes it easy for you to access resources to […]

Read the Article
5.6.22 Dynamics GP

Dynamics GP Transaction Removal: Purchase Orders

  Are you having performance issues with Purchase Orders?  Do you find that there are old Purchase Orders on your […]

Read the Article
5.5.22 Dynamics GP

The Real Story about the Long-Term Future of Dynamics GP Support

I’ve seen a number of people put forward comment that Dynamics GP is going away and you have to get […]

Read the Article

New Features in Dynamics 365 Business Central 2022 Wave 1 Release – Financial Enhancements

The Dynamics 365 Businses Central 2022 Wave 1 Release has a lot of new and exciting features to help your […]

Read the Article
4.29.22 Dynamics GP

Dynamics GP Transaction Removals: Bank Reconciliation

  This is part 2 of a 3 part series on Dynamics GP Transaction Removals. These quick tips will hopefully […]

Read the Article

Start the Conversation

It’s our mission to help clients win. We’d love to talk to you about the right business solutions to help you achieve your goals.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!

X