All Mainstream Support for Dynamics AX Ending 2021

by | Updated April 20, 2020 | Dynamics AX

Mainstream support for Dynamics AX is nearly its final end-date and current AX users should start planning their transition from AX to Dynamics 365 Finance and Operations. Each version of Dynamics AX is supported by Microsoft for five years in “mainstream support” and then an additional five in “extended support”. During the mainstream time frame, the support team at Microsoft releases updates and added features to the product. Once a product enters extended support, no further developments or improvements are made outside of security-related updates.

While a product is still technically supported in the extended support period, the best practice is to develop a strategic plan to move onto a fully supported version. By letting your software fade into extended support, or out of support completely, you risk:

  • Becoming incompatible with applicable industry regulations
  • Not having access to knowledgeable and efficient support staff at Microsoft
  • Poor performance and reliability due to lags and bugs in software
  • Incompatibility with other software or hardware

Once your software version reaches the end of extended support, Microsoft will no longer make any security updates, leaving you at risk.

Planning your upgrade to Dynamics 365 Finance and Operations from Dynamics AX doesn’t have to be difficult thanks to the in-depth resources from Stoneridge. We’ve worked with enterprise clients to successfully transition from their outdated on-premise software to Dynamics 365.

Avoid falling out of compliance and start planning your upgrade today. Download our upgrade checklist to get a better understanding of where to start. We’re also offering current AX users a free personalized customization report that includes a complete summary of all customizations in AX including layers and objects. This report also includes an estimate of time to upgrade your customizations and length of functional and testing time required.

Contact Stoneridge today for more information.

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