Your Dynamics 365 CRM on-prem system is working well - so why consider moving to the cloud? This blog will explore some of the reasons your business will benefit from the cloud. 1. It is secure, it’s compliant and...
Moving business systems like Dynamics 365 or Office to the cloud is a key strategy that companies are implementing in order to gain efficiencies and better data insights. Microsoft has heavily invested in the structure and security of its cloud...
On September 10, 2019, Microsoft announced the legacy web client for Dynamics 365 CRM will be deprecated. Customers must transition to Unified Interface before October 1, 2020. This will affect Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field...
As we approach October 2019, a new wave of updates are on the way from Microsoft. This update for Dynamics 365 Customer Engagement, being dubbed Wave 2, will run the same update process as we experienced in April 2019. New...
Companies that are currently using Dynamics 365 for Customer Engagement (CRM) are quickly making the transition to the Unified Interface (UI) - Microsoft’s new user experience and interface. We’ve dug deep into the new UI and have highlighted the top...
If you’re a Dynamics 365 Customer Engagement (CRM) user and are wondering what queues are and why you should use them, continue reading to find out! Queues in Dynamics 365 Customer Engagement are most often used to manage and route...
We often get asked by customers if they have to use Leads in Microsoft Dynamics 365 for Sales (CRM). The short answer is no you don’t, but they do serve a purpose. Lead quality Leads serve as a quarantine area...
The Spring Release of Dynamics 365 for Customer Engagement (CRM) is scheduled for April 26, 2019. This release will have a variety of new features and will be the first release of D365 that is automatically delivered to all clients....
With LinkedIn Sales Navigator, sales professionals can target new leads more effectively, increase their pipeline, and close more deals. In fact, businesses have seen 5% higher win rates and closed 35% larger deals with Sales Navigator. Users can take advantage...
Between April and September 2019, new features are coming to Dynamics 365 for Sales that will give sales team members deeper insights into contacts and information to close deals more efficiently. With powerful AI and seamless integrations with tools like...
© 2019 · Stoneridge Software, LLC. All rights reserved