The Path to the Cloud for Key2Act and Dynamics GP Users

By Adam Hallbeck | June 19, 2020

The path to the cloud for key2act and dynamics gp users

Move your field service business to the cloud

Until this point, field service companies who rely on Key2Act and Dynamics GP to manage both their finances and field service work orders haven’t had any viable options for moving their software to the cloud. While Key2Act and Dynamics GP have been mainstays in the business software space for many years, the systems are becoming outdated and are leaving businesses behind when it comes to digital transformation and streamlining processes with technology.

Adoption of modern technology and cloud capabilities is more important than ever for small to mid-sized businesses who have a smaller staff to complete daily tasks. By utilizing technology to reduce or eliminate manual processes, employees can focus on more important daily tasks to keep the business profitable and competitive.

With Dynamics 365 Field Service, SMB companies can quickly realize the benefits of a modern cloud-based solution:

  • Automatic reminders/scheduling options for recurring contract orders or pre-scheduled maintenance
  • Easy work order generation with task or job details sent electronically to assigned technicians
  • Ability to visualize appointments with access to schedule technicians that meet job requirements or skill sets
  • Real-time, automated communication with customer on arrival times, job details, and more
  • Automated invoice generation based on parts used and time on site
  • Inspection and job detail history saved to each account

It’s important to realize all of the benefits the cloud offers for SMB companies, including the significant reduction of hardware costs, cloud security, work anywhere anytime functionality, and more. You can read through all the benefits of moving to the cloud here.

Aside from the benefits of the cloud, there are so many more benefits that come with Dynamics 365 like automated work flows, graphical dashboard views into data and analytics, business insights to become more competitive, and a modern user interface that requires less training and helps in hiring and retention of the new workforce.

We’ve found that most field service companies interested in transitioning from Dynamics GP and Key2Act to the cloud go through the following steps:

Research What to Expect

Take advantage of expert knowledge and reputable sites when researching viable options for moving to the cloud. We’ve compiled some information for you to get you started:

Choose a Partner with Knowledge of Your Industry and Needs

To ensure project success, it’s important to work with a software partner that understands both your current system and processes, along with your goals and future system requirements. Stoneridge Software is one of the premier Key2Act partners, supporting users across the United States at field service companies of all sizes. With a dedicated Field Service team, you’ll work with knowledgeable professionals who can support you every step of the way.

Document Your Processes

Documenting your current processes will help in your software upgrade initiative before and during the transition. By evaluating your business processes, you can pinpoint missing functionality, bogged down workflows, and identify where changes need to be made. This information will help you compare requirements between software solutions and identify missteps that are causing you to lose time and productivity.

Evaluate Your Data

If you’re using Dynamics GP, you have likely been on the system for some time and have accumulated large amounts of historical data. Now is a good time to start reviewing that data and deciding how much you want to transfer to your new software system and what you could leave behind. With any software system, quality data is key. Review your system and talk to your users about data consistency and accuracy to determine if data clean up is required.

What Will Make Your Job Easier?

Start thinking about the functionality or processes that you wish you had in place. What would help make your job easier? What reports would help you make decisions? Talk to each department at your business and hear from your finance team, technicians, schedulers, dispatchers, and managers to gather their thoughts on what the ideal system would include. You can then take those ideas and discuss them with your software partner who can identify what is included out of the box with Dynamics 365. While you may not implement every idea immediately, this step is a good starting off point to lay out a project plan and determine what is most important to your business.

There is a path to the cloud for Dynamics GP and Key2Act clients and it’s with Dynamics 365 Business Central and Field Service. Subscribe to our blog to continue to receive information on Field Service directly to your inbox. When you’re ready to talk about your company’s path to the cloud, reach out to the field service experts at Stoneridge Software.

Related Posts

Recommended Reading:

5.13.22 Power Platform

Using Power BI Object Level Security

  The following article will demonstrate how to use Power BI Object Level Security to disable column data based on […]

Read the Article
5.12.22 Dynamics CRM

How to Use the Stoneridge Support Portal

Stoneridge Software’s support portal is an intuitive and useful function that makes it easy for you to access resources to […]

Read the Article
5.6.22 Dynamics GP

Dynamics GP Transaction Removal: Purchase Orders

  Are you having performance issues with Purchase Orders?  Do you find that there are old Purchase Orders on your […]

Read the Article
5.5.22 Dynamics GP

The Real Story about the Long-Term Future of Dynamics GP Support

I’ve seen a number of people put forward comment that Dynamics GP is going away and you have to get […]

Read the Article

New Features in Dynamics 365 Business Central 2022 Wave 1 Release Part 3 – Financial Enhancements

The Dynamics 365 Businses Central 2022 Wave 1 Release has a lot of new and exciting features to help your […]

Read the Article
4.29.22 Dynamics GP

Dynamics GP Transaction Removals: Bank Reconciliation

  This is part 2 of a 3 part series on Dynamics GP Transaction Removals. These quick tips will hopefully […]

Read the Article
4.28.22 Dynamics GP

Uncommonly Used Features – Integrate Purchasing and Payables to Fixed Assets in Dynamics GP

Being able to integrate Purchasing and Payables to Fixed Assets in Dynamics GP will help you create visibility for your […]

Read the Article

New Features in the Dynamics 365 Business Central 2022 Wave 1 Release Part 2 – Ease-of-Use Features

  There are many new features in the Dynamics 365 Business Central 2022 Wave 1 Release to get excited about! […]

Read the Article
4.22.22 Dynamics GP

Dynamics GP Transaction Removal Series: Receivables

  This is part 1 of a 3 part series on Dynamics GP Transaction Removal. These quick tips will hopefully […]

Read the Article

Start the Conversation

It’s our mission to help clients win. We’d love to talk to you about the right business solutions to help you achieve your goals.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!