Use Dynamics 365 Customer Engagement Marketing to Build a Positive Customer Experience
The importance of Dynamics 365 for Marketing and its power to create a positive customer experience cannot be understated. Customers […]
Author: Jeff Spehn
Real World Success Stories – How Dynamics 365 Customer Engagement Changed Operations at Two Businesses
The Power Platform offers digitally savvy client interaction capabilities and employee productivity tools. Whether building model-driven apps in the traditional […]
How to use Power Automate to Update 1:N Relationship in Dynamics 365 Customer Engagement
Once in a while, we run into a requirement in Dynamics 365 Customer Engagement to update a 1:N (i.e. One […]
Best Practices for Work Order Planning and Routing for Field Service Companies
If you’re a field service company, chances are high that you’ve experienced issues with your work orders in some form […]
Dynamics 365 CE Field Service: Incident Types and Work Orders
In the Dynamics 365 CE Field Service application, Work Orders are the transaction foundation that are the source for products, […]
How to Embed a Power BI Report on Dynamics 365 CE Forms
In a previous blog, we discussed how Power BI reports, tiles and dashboards can natively be integrated into your Dynamics […]
The Power of Dynamics 365 CE Customer Service Portals
The Dynamics 365 CE Customer Service application is a powerful system to manage your customer inquiries in the form of […]
Power BI Reporting with Dynamics 365 Customer Engagement
As Microsoft Power Platform’s tools are becoming an insurgence in many businesses, Power BI, the main reporting tool of the […]
Goal Management in Microsoft Dynamics 365 for Sales (CRM)
Goal management in Microsoft Dynamics 365 for Sales lets you set sales, service, marketing, and other business goals for your […]
Start the Conversation
It’s our mission to help clients win. We’d love to talk to you about the right business solutions to help you achieve your goals.