Jeff Spehn

Jeff Spehn is a Senior Consultant on the Dynamics 365 CE / CRM team at Stoneridge Software. He has been involved in nearly all facets of the Microsoft world with more than 10 years of Dynamics CRM experience.

The Power of Dynamics 365 CE Customer Service Portals

The Dynamics 365 CE Customer Service application is a powerful system to manage your customer inquiries in the form of product support, inquires, or any interaction with a customer that you want to take to some sort of resolution. The Case entity in CE’s Customer...