New Dynamics 365 CE Case Resolution Configuration
The April 2020 Release of Dynamics 365 CE allows for the configuration of the Case Resolution dialog box. This new […]
Author: Michelle Lewis
Rich Text Notes, Keyword Searching in Dynamics 365 CE Spring Release
Microsoft has enhanced the note-taking experience in Dynamics 365 Customer Engagement (CRM) by introducing rich text notes in the Dynamics […]
Enhanced Email Editing, Template Capabilities in Dynamics 365 CE Spring Release
The Dynamics 365 Customer Engagement (CRM) Spring Release has introduced new email editing and template capabilities. In a model-driven app, […]
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