Author: Skye O'Brien

Reduce Pressure on Your Team using D365 Customer Service

By Skye O'Brien | March 23, 2022

Having a team of dedicated customer service employees can help your business stand out from the competition, and D365 Customer […]

By Skye O'Brien | June 8, 2020

Forms Pro from Microsoft is a powerful survey and quiz generating platform. It can be integrated with Microsoft Power Automate […]

By Skye O'Brien | October 30, 2019

Out of the box, Dynamics 365 Customer Engagement (CRM) looks very standard, possibly even dull. Fortunately, there is an easy […]

By Skye O'Brien | June 2, 2019

As a company with several different departments that all process support requests from different client types, we rely heavily on […]

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