Error ‘The dependency cannot be resolved …’ When Trying to Install a Dynamics AX Application Hotfix

By Jackie Olson | January 20, 2016

I recently ran into "The dependency cannot be resolved..." error while trying to install a Dynamics AX application hotfix in a Dynamics AX 2012 R3 environment. My customer had never installed retail and hence never needed to update this module. I ran the following scripts to set the status to finished.

Error in Dynamics AX

The Dynamics AX error in question is shown in the image above and listed below:

"The dependency cannot be resolved because script ReleaseUpdateDB60_Retail.updateRetailConnDistributionLocaMinor was never added.(ReleaseUpdateDB60_Retail.UpdateCDXMinor)"

To resolve the issue, I ran the following scripts:

Update RELEASEUPDATEMINORSCRIPTS  set Finished =1 where classname = 'ReleaseUpdateDB60_retail' and method = 'updateCDXMinor'

I then ran into the error :

"The dependency cannot be resolved because script ReleaseUpdateDB60_Retail.updateRetailLoyaltyCardTransMinor was never added."

Update RELEASEUPDATEMINORSCRIPTS  set Finished =1 where classname = 'ReleaseUpdateDB60_retail' and method = 'updateRetailLoyaltyCardTransMinor'

I found some information on this topic on the community.dynamics.com/ax/forum and have added the additional information I found above.

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