How to Install the Outlook Add-in for Dynamics 365 Business Central

By Jack Peterson | February 28, 2020

If you want to perform simple tasks like creating Sales Quotes, Invoices, Credit Memos, Purchase Invoice, or Orders from inside your email, installing this Outlook Add-in for Dynamics 365 Business Central is a great solution.

Outlook Add-in for Dynamics 365 Business Central: How to set it up

To install the add-in, you need to log into Dynamics 365 Business Central (BC) and search for Assisted Setup.

The two requirements for setting up this add-in are that the global admin has to run it and it has to be centrally deployed. After the setup is complete and those criteria are met, all of your BC users who have access to it and Outlook should be able to use it.

Outlook Add-in for Dynamics 365 Business Central Report Search

In the Assisted Setup screen, click the option for Set up your Business Inbox in Outlook.

Outlook Add-in for Dynamics 365 Business Central Assisted Setup

If you have already run this in the past, you will get a box like this – click yes, if you want to reinstall the add-in or a newer version of the add-in.

N.B.: This is especially important if you installed the add-in before the Business Central upgrade.

On the Office Add-in Setup page, click Next.

On the following page, you can select My Mailbox which means “install add-in only in my Outlook client,” and My Organization which means “install the add-in for every Outlook client in my organization.” Click Next.

Outlook Add-in for Dynamics 365 Business Central Office Add-in Setup

In the next screen, you have the option of getting a test e-mail. This is optional. Click Next.

And, finally, click Finish.


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