How to Update the Encryption Key for Advanced Credit Cards from Red Maple

By Jason Erickstad | May 20, 2015

Encryption keys are used to keep credit card data secure. To maintain PCI compliance, you must periodically change your encryption key. You must then re-encrypt historic data with the new key and remove the old key from the system. If you do not remove the old key from the system, you will not maintain PCI compliance.

To view the current encryption key that has been setup go to Accounts Receivable | Setup | Credit Card | Security | Encryption Keys.

To create a new key:

  1. Navigate to Accounts Receivable | Setup | Credit Card | Security
  2. Press CTRL + N to create a new entry.
    • Description: Enter a unique identifier for this encryption year (ie 2014)
    • Enter the start date for this encryption key
      • You cannot overlap encryption key dates. However, you must have continuous date coverage or you will not be able to process credit cards during the dates that have no assigned encryption key
    • Enter the end date for this encryption
    • Click Generate Key button to have the system generate a unique encryption code.
  3. Click Save
  4. Click Close

Once you have created a new encryption key, you must re-encrypt historic data with the new key and delete the old key to maintain compliance.

To update encryption keys:

  1. Navigate to Accounts Receivable | Periodic | Credit Cards | Update Credit Cards
  2. On the General Tab
    • In the Old Key field hit the down arrow and select the Old Key
    • In the New Key field hit the down arrow and select the New Key that was just generated.
  3. Click on Batch
    • Batch Group=
    • Place a Checkmark in "Batch Processing"
    • Click on Recurrence
      • Set the Starting time sometime after 7:00 pm
      • End After=1
      • Click OK
  4. Click OK
  5. Click OK

Delete the old Encryption Key

NOTE: Only delete the old key when the previous steps is complete. Meaning the update has completed and the old Credit Cards have been encrypted with the New Key.

  1. Navigate to Accounts Receivable | Setup | Credit Card | Security
  2. Select the Old Key and hit Delete on your keyboard. Please be sure to select the old key and not the new key.

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