Management Reporter Client Crash During Import or Export of Building Blocks

by | Updated August 15, 2016 | Dynamics AX, Reporting

I recently ran into an issue where my Management Reporter client would hang and crash when exporting or importing building block groups.  All other functionality within MR seemed to be working fine. The MR client would hang once I clicked on Import (or Export) and then clicked on the first set of Row Definitions.

The issue ended up being a Microsoft Windows Update that was recently applied to the server. When importing or exporting a building block group MR first brings up a list of Report Definitions. When the cursor is placed over a report name an information balloon is displayed by the MR client. The Windows Update was causing a conflict with this informational balloon causing the application to hang.

A work around for this issue was to import/export building block groups without moving the cursor over the report definition names. When working with the other tabs (Row Definitions, Column Definitions, Reporting Tree Definitions and Dimension Value Sets) you can navigate freely without causing the client to crash.

Report Definitions

Microsoft reviewed the issue and confirmed the Windows Update which was causing the issue and will be reviewing the issue.  The current release of Management reporter is CU12 so the fix will be included in a later release.

*The fix for the Report Designer crash was included in MR 2012 CU13. For a complete fix list for CU13 visit the documentation here: https://mbs.microsoft.com/files/customer/MgmtReporter/Learning/Documentation/UserGuides/ManagementReporterCU13FixList.pdf

 

Related Posts

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Upcoming Events

june

02jun2:00 pm2:30 pmBusiness Intelligence for Batch Manufacturers

16jun10:00 am10:30 amHow AP automation can speed up month-end close in D365 Finance

17jun11:00 am12:00 pmConfab Live with Stoneridge – Real Time Marketing Strategies for Success

23jun10:00 am10:30 amThe Modern Manufacturer: Cost Accounting in D365

30jun10:00 am10:30 amAP Automation Checklist for a 2022 Rebound

30jun2:00 pm2:30 pmAchieving Success: How Technology Is Helping Nonprofits Thrive

july

01jul11:00 am12:00 pmConfab Live with Stoneridge – Dataverse Virtual Entities

14jul12:00 pm12:30 pmBeyond Reporting - What Business Intelligence Can Do For Your Agribusiness

15jul11:00 am12:00 pmConfab Live with Stoneridge – Integration Strategies for End User Success

21jul10:00 am10:30 amThe Modern Manufacturer: Manufacturing Software in the Real World

21jul12:00 pm1:00 pmIs it Worth it to Upgrade to Dynamics 365 Finance and Supply Chain Management? - Everything AX Users Need to Consider

About Stoneridge
Stoneridge Software is a unique Microsoft Gold Partner, with emphasis on partner. With specialties in Microsoft Dynamics 365, Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP and Microsoft Dynamics CRM, we focus on attracting the most knowledgeable experts in the field to our team, and prioritize delivering stellar solutions with maximum impact for your business. At Stoneridge, we are deeply committed to your results. Each engagement is met with a dedicated team, ready to provide thorough, tailored, and expert service. Based in Minnesota, we intentionally “step into your shoes,” wherever you are. We focus on what you care about, and develop trusting, long-term relationships with our clients.

Subscribe To Our Blog

Sign up to get periodic updates on the latest posts.

Thank you for subscribing!

X