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Jon Immel

Jon Immel is a Consultant on the Dynamics CRM and Dynamics NAV/Business Central teams at Stoneridge Software. He is a Jack of all trades with experience across several Dynamics solutions and consulting teams. Jon is a Microsoft Certified Professional in Customer Engagement (CRM) Core.

Why is Train the Trainer in Software Implementation Projects an Effective Exercise

At Stoneridge, we deploy a variety of training methods to ensure user adoption happens as early and effectively as possible. In a previous blog, I explored how Stoneridge Software uses “Conference Room Pilots” to teach, and receive feedback, during testing a solution....

Why Conference Room Pilots are an Important Step in Your Software Implementation

What is a Conference Room Pilot during a software implementation? Conference Room Pilots (CRP) come towards the end of the Create Phase in the Stoneridge Proven Process after multiple Joint Process Designs, where we continually gather requirements and present...