Herb Johnson
Herb Johnson is a Senior Consultant at Stoneridge Software on the Dynamics CRM team. With 10 years of experience, Herb's specialties include installs, upgrades, configurations, and customizations. Prior to joining Stoneridge Software, he was a consultant for Professional Advantage.
Herb holds multiple certifications in Dynamics CRM and ClickDimensions.
by Herb Johnson | Oct 3, 2019 | Dynamics CRM
Today I’m going to share some of the items that need to be considered for an on-premise upgrade to D365 Customer Engagement v9. Not all items will apply to all instances, but below is a list that you should review prior to beginning your upgrade. 1. Supporting...
by Herb Johnson | May 30, 2019 | Dynamics CRM
Are you using the many helpful tools in Dynamics 365 Customer Engagement? I’ve found that many users rarely take advantage of the handy icons that are in plain sight – right at the top of CRM. If not, I’ll tell you more about them, so you can be more productive and...
