Author: Susan Pautzke

Susan Pautzke
About the Author
Susan Pautzke

Susan Pautzke brings extensive experience in Microsoft Dynamics CRM and Dynamics 365 Customer Engagement, with a background in system customization, configuration, and user training across industries like manufacturing and agriculture. Her career spans both consulting and independent work, helping clients adopt CRM solutions with confidence and clarity.
Recent projects include delivering role-based training programs, configuring customer journeys for better pipeline management, and aligning CRM functionality with business needs. Susan combines hands-on technical skill with a supportive, education-focused approach that strengthens user adoption and system ROI.

Total Articles: 6

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