Susan Pautzke
Susan Pautzke is a Consultant on the Dynamics CRM team at Stoneridge Software. She has extensive experience with Microsoft Dynamics CRM customization, configuration, and training. Most recently, Susan has done independent contracting and worked on a CRM project for a major agriculture company.
by Susan Pautzke | Aug 23, 2019 | Dynamics CRM
Any current Dynamics 365 for Customer Engagement (CRM) user will notice the changes in look and feel within the Unified Interface (UI). The UI streamlines processes and makes the system more user-friendly. This blog (including videos) will cover updates that have...
by Susan Pautzke | Aug 14, 2019 | Dynamics CRM
Having a consistent entry format for phone numbers is something that most companies want to see in their Dynamics 365 Customer Engagement (CRM) environments. In the past, we had to write JavaScript to accomplish this but now, in the Unified Interface, we can use the...
by Susan Pautzke | Jun 12, 2019 | Blog, Dynamics CRM
The ability to customize fields, forms, and views is one of the many reasons that people continue to choose Dynamics 365 for their CRM system. With the Unified Interface for Dynamics 365 Customer Engagement (CE), you can configure the timeline to the specifications...
